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If no one has the ultimate power + can make the ultimate decision, that automatically leads to conflict as long as not everyone is 100% enlightened
unavoidable -> prepare to deal with it
conflict not bad -> helps to grow (individual + group)
▪️ crucial how you deal with it
3 step process
- 1) solve yourself with other person
  - use communication / listening tools
  - it's always a lack of understanding the other person, otherwise there would be no conflict at all
  - lack of communication = filled with negativity
- 2) involve Mediator
  - 3rd perspectives always help to enhance understanding
  - if person trusted by both sides
- 3) involve board of people (Taskforce)
- 4) ??? involve CEO (that's the "ultima ratio" in Reinventing organizations)
How does it interact with Transparency?
- in Reinv. Org. this is mostly private, to create a safe space
- if following Defaults, all people would be aware right away anyways
- friction even to big, to make CDD + say "having conflict + discussing in private"?
  -> might be case for Default-exemption
give concrete examples for it
- Person A thinks, B's behaviour is toxic for organisation