Who this article is for…
Team members that are creating or updating FAQ articles
Intro
Collection (to be included)
Formating
Headings
First Level Heading = Heading 1
Second Level Heading = Heading 4
Use of Divider-Lines
Two ahead of Level 1 headings
One ahead of level 4 headings
One after embedded videos if more text follow
Squares (beginning of title)
First square = English version // second = German version
🟩 = finished article
⬜ = empty article
🟨 = in between
→ at least: some written notes so people that visit the article get some new information
→ up to: finished video, but no text around it, introducing it / leading up to it.
Stars (end of title)
⭐ = add to category “important”
⭐⭐ = add to “very important”
⭐⭐⭐ = “super important”
Green & Blue boxes
If they include a heading, use heading 4
Useful shortcuts
# = heading 1
####= heading 4
> = quote
- - - = divider liner (without the spaces)
- = Bullet-points (also via Ctrl+⇧+8)